Co-Partner
Opening Hrs
09:30 AM to 07:30 PM (Mon - Sat)
Privacy Policy
Privacy Policy
Privacy Policy
At Pepplo Web Technologies, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal data when you access our website, products, or services. By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information in accordance with this policy and applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act).
Information We Collect
We may collect the following categories of information:
- Full Name
- Email Address
- Mobile Number
- Company / Business Name
- Billing and Payment Information
- Project Requirements and Communications
- Support Requests and Feedback
- IP Address
- Browser and Device Information
- Cookies and Analytics Data
- Website Usage Information
How We Collect Information
Information may be collected through:
- Contact Forms
- Inquiry Forms
- Project Requirement Forms
- WhatsApp Communications
- Email Communications
- Phone Calls
- Support Requests
- Service Agreements and Contracts
- Payment Transactions
- Website Analytics Tools
Purpose of Data Collection
We use collected information for:
- Providing requested services and support.
- Managing projects and client communications.
- Preparing quotations, invoices, and contracts.
- Improving our website, products, and services.
- Sending important service-related notifications.
- Responding to inquiries and support requests.
- Website analytics and performance monitoring.
- Fraud prevention and security monitoring.
- Compliance with legal and regulatory obligations.
- Resolving disputes and enforcing agreements.
Legal Basis for Processing
We process personal information based on user consent, contractual obligations, legal requirements, and legitimate business interests where permitted by applicable law.
Data Sharing and Disclosure
We do not sell, rent, or trade personal information to third parties. However, we may share information with:
- Hosting and Cloud Service Providers
- Payment Gateway Providers
- Email and Communication Service Providers
- Analytics Service Providers
- Government Authorities where required by law
- Professional Advisors, Auditors, or Legal Consultants when necessary
Data Security
We implement reasonable technical and organizational safeguards to protect personal information, including access controls, secure servers, encrypted communication channels, backups, monitoring systems, and authentication mechanisms. While we strive to protect your information, no method of transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Data may be securely deleted or anonymized when no longer required.
Your Rights
Subject to applicable law, you may:
- Request access to your personal data.
- Request correction of inaccurate information.
- Request deletion of your personal data.
- Withdraw previously granted consent.
- Raise concerns regarding data processing.
- Submit complaints to our Grievance Officer.
Consent Withdrawal and Data Deletion
You may withdraw your consent or request deletion of your personal information by contacting us using the details provided below. Certain information may be retained where required by law, contractual obligations, dispute resolution requirements, or legitimate business purposes.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze visitor behavior, enhance user experience, remember user preferences, and maintain website security. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website features.
Third-Party Services and Links
Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices, policies, content, or security of third-party websites. Users should review the privacy policies of any third-party websites they visit.
International Data Transfers
Some of our service providers may process or store data outside India. Where such transfers occur, we take reasonable measures to ensure appropriate safeguards and compliance with applicable legal requirements.
Children's Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that personal data of a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.
Grievance Officer
For privacy-related concerns, complaints, or requests regarding your personal information, please contact:
Grievance Officer
Pepplo Web Technologies
Email:
Website: pepploweb.com
Grievance Officer
Pepplo Web Technologies
Email:
Website: pepploweb.com
Changes to this Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes become effective immediately upon publication on this page. Users are encouraged to review this page periodically to stay informed of updates.
Contact Us
If you have any questions regarding this Privacy Policy, our data handling practices, or your rights, please contact us through the contact information available on our website or email us at or visit .
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
For Enquiry or Support,
Request Software Demo
24/7 Dedicated Support
Our expert technical support team is available 24/7 to assist you with prompt, effective solutions. We’re committed to providing uninterrupted, high-quality support and maintenance services to ensure your business runs smoothly at all times.
Experienced & Professional Team
Our team is a dynamic blend of young, talented, and highly skilled professionals with extensive experience in custom software development. We deliver secure, scalable, and feature-rich solutions that consistently exceed client expectations.
Tailored Software Development
At Pepplo Web Technologies, we specialize in building fully customized software solutions. Our expert developers craft powerful, scalable, and secure applications that match your exact workflows and user needs.
Proven Track Record
With over 12 years of industry experience, we specialize in crafting advanced custom software solutions. We thrive on innovation and welcome challenges, continuously pushing boundaries to deliver excellence.
